Cancellation & Refund Policy

We value your plans and strive to offer a fair cancellation policy.

To request a cancellation, please email us at sales@groovyplanet.org

Property booking

15 days or more before Check-In: 100% refund of the amount paid.

14 to 7 days before Check-In: 50% refund of the amount paid minus INR 200 processing fee.

6 days or less before Check-In: No refund.

Tour/Trek/Transport/Activity booking

21+ days before arrival: Full refund minus INR 500 service charge.

14 to 21 days before arrival: 70% refund minus INR 500 service charge.

7 to 14 days hours before arrival: 50% refund minus INR 500 service charge.

7 days to 48 hours before arrival: 25% refund minus INR 500 service charge.

Less than 48 hours before Check-In: No refund.

Refunds will be processed within 7 business days of the cancellation request.

We hope this policy provides you with the flexibility you need. For any questions, feel free to contact our friendly staff!